We proudly serve Northeast Florida with three locations in Jacksonville, Fleming Island, and Ponte Vedra Beach. Each store features a curated butcher counter, dry-aged selections, signature sausages, gourmet pantry favorites, smoked specialties and lots more.
Tillman’s Meats Help Center – Premium FAQ
Store Locations & Shopping Options
Do you offer in-store shopping and online ordering?
Yes — shop in-store for personalized butcher service or order online for convenient delivery options or in-store pickup.
Do you sell more than just meat?
Absolutely. In addition to premium beef, pork, chicken, and exotics, we offer Amish pantry staples, award winning sauces, pickles, jams, farm butter, raw cheeses, baked goods, and gourmet grocery selections.
Do you offer gift options
Yes — digital and physical gift cards are available, along with curated meat bundles that make impressive gifts for holidays, chefs, and grill lovers.
Our Sourcing & Quality Standards
Where do you source your beef?
Our beef is proudly sourced from top-tier domestic farms in the U.S., primarily from the Midwest — including Iowa, Nebraska, and Colorado. We specialize in Certified Angus Beef, Wagyu, and select grass-fed beef options, chosen for exceptional marbling, tenderness, and flavor.
Do you carry grass-fed and free-range meats?
Yes — we carry premium grass-fed beef cuts as well as naturally pasture-raised exotics like venison, bison, and elk. We also source free-range poultry and thoughtfully raised duck.
Is your chicken antibiotic- and hormone-free?
Yes — our poultry is raised without antibiotics or added hormones, meeting strict U.S. standards for purity and safety.
Do you offer Halal or Kosher meats?
We proudly carry Halal-certified lamb and goat. For special requests, contact our customer support team.
Dry-Aged Steaks & Specialty Cuts
Do you offer dry-aged beef?
Yes — we dry-age select steaks in-house using a controlled environment to deepen flavor, enhance tenderness, and create the signature richness prized by steak connoisseurs.
Can I request custom butchery cuts?
Absolutely — custom cuts are available daily at the counter, or call ahead to request specialty butchery or thickness preferences.
Do you offer bulk packs or freezer bundles?
Yes — we offer premium freezer bundles designed to stock your home with chef-quality meats at exceptional value. Contact us directly for custom bundle options.
Do you process wild game?
Yes — we offer wild game processing services. Please call your nearest store for details and scheduling.
Ordering, Pickup & Delivery
How do I place an order online?
Browse our online menu, select your items, and check out securely. Choose local pickup or delivery options at checkout.
Do you offer phone orders?
Yes — although online ordering offers the fastest and most accurate experience, our support team is happy to take phone orders.
Do you offer local delivery?
Yes — we provide next-business-day refrigerated delivery from all three locations to surrounding Northeast Florida areas. Delivery options and pricing appear at checkout.
How is meat packaged for delivery?
All orders are vacuum-sealed, temperature-protected, and packed with insulated cold-chain materials to maintain peak quality during transit.
Payments & Gift Cards
What payment types do you accept?
We accept all major credit cards, debit cards, Tillman’s gift cards, and cash in-store.
Do you accept checks?
Yes — we accept pre-approved corporate checks in-store only.
Can I use multiple payment methods?
Yes — you may split your purchase between a gift card and another payment method.
Do gift cards expire?
No — Tillman’s gift cards never expire.
Storing & Preparing Your Meats
How should I store fresh meat?
Refrigerate immediately and cook within 2–3 days. If not cooking right away, freeze upon purchase. Vacuum-sealed meats freeze exceptionally well.
How long can I freeze meats?
Beef: up to 12 monthsPork: up to 6 monthsChicken: up to 9 months
How do I thaw meat safely?
Thaw in the refrigerator for best results. For faster thawing, submerge vacuum-sealed meat in cold water, changing the water every 30 minutes. Never thaw at room temperature.
Order Issues & Our Quality Promise
What if my order is missing an item or incorrect?
Contact us immediately via phone or our contact form and we’ll correct the order promptly.
What if my order arrives damaged or spoiled?
Our cold-chain packaging protects your order, but if there's ever an issue, simply contact us with photos and your order number. We stand behind every order.
Can I return meat products?
Due to food safety standards, returns are not accepted — but if anything is unsatisfactory, we will replace it or arrange a solution.